“Last
spring, I had an underground sprinkler system installed by a contractor
who, to say the least, really botched the job. I went to your company
to get advice and to see whether or not there was anything I could do to
help correct it, as the contractor refused to come out and make good on
the job. ….it is rare in this day and age to get such helpful
assistance in the business environment. This is especially so as I
recognized that your company had no responsibility for the poor
workmanship performed by the contractor. Nevertheless, your assistance
was greatly appreciated.”
Daniel J. Earnshaw, Esquire
Parker, Pallet and Earnshaw
“Anytime we have a problem Turf Equipment is the first to come out.
They’re always prompt and ready to help me.”
Harold Shaw, Sr.
Equipment Maintenance Specialist
City of Alexandria
“Turf Equipment’s service department always provides a fast response when I
call. They have very good technicians and always follow up with updates
on my equipment.”
Jerzy Kaczorowski
Turf Equipment Manager
Chartwell Golf & Country Club
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Commercial Service
Turf Equipment offers its customers a
first-rate service shop staffed by a group of dedicated professionals.
Their objective is simple. They will do whatever it takes to help
you get your job done, from answering a question on the phone to
preventive maintenance programs and extensive repair work. They want to keep you up and running and help
you get all the performance that you expect from your equipment.
They are a strong team with over 75
combined years of turf care industry equipment service, managerial and
customer service experience. Many of our mechanics have extensive golf
course experience; they know and appreciate the kinds of problems you
face every day. More importantly they know how to react quickly to help
you overcome your daily challenges. They view themselves and our
organization as “true partners in bringing success to your operation”.
Click
here
to Contact our Commercial Service Team
Useful Links are here:
Find Parts
Order Parts
Toro
Customer Care - Find operator manuals, service bulletins, and other
useful information from Toro.
Technician Tips - A
collection of helpful information in pdf format.
Mobile Equipment Service Technicians
Turf Equipment employs two mobile commercial equipment service technicians
who are prepared to handle your needs for on-site equipment repairs.
Dave Tolley - Started at Turf Equipment in 2004, after attending turf
school at Horry-Georgetown College in South Carolina, working as a mechanic in
the U.S. Army for six years and as a mechanic at Beech Tree Golf Club. Dave’s
territory includes on-site equipment repair for central Maryland, the Eastern
Shore, and Delaware. You may contact Dave at 443-250-1061 (cell).
Scott Ward – Started at Turf Equipment in 2006 after working as
the equipment manager at Fountain Head Country Club. Scott spent 18
years in the military managing their equipment, 3 of those years were
spent at the Presidential getaway, Camp David. Scott’s territory
includes on-site equipment repair for Western and Southern Maryland,
Virginia and West Virginia. You may contact Scott at 443-829-5808
(cell).
Click
here
to set up an appointment with one of our Mobile Equipment
Technicians.
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Mobile Irrigation Service
Technicians
Turf Equipment employs two factory-trained service technicians, Mike Richard,
covering Virginia, and Blaine Oxyer, covering Maryland, who are available to
help you if you’ve encountered a frustrating service issue. Our vans are stocked
with an endless array of troubleshooting and service equipment. From central
control systems, to lost valves, to inoperable Otterbine aerators, these people
are a resource for you.
Mike Richard – Started at Turf Equipment in 1993, after working
for several years as an irrigation contractor. Mike’s territory includes
on-site irrigation repair for northern Virginia and West Virginia. You
may contact Mike at 443-250-2778 (cell).
Blaine Oxyer – Started at Turf Equipment in 2002, after graduating
from the University of Maryland, Institute of Applied Agriculture and
working as an Assistant Superintendent at The Elkridge Club. Blaine’s
territory includes on-site irrigation repair for Maryland and Delaware.
You may contact Blaine at 443-790-0031 (cell).
Click
here to set up an appointment
with one of our Mobile Irrigation Technicians.
Click here for Toro NSN
Irrigation Trouble Shooting
I. A.
Certified Designers
| |
Our three full-time I A Certified designers are available to design,
specify, and prepare bid documents for your new irrigation system. Our
extensive dealings with local contractors allow us to refer a
professional, qualified installer so your system goes in how you want
it. Planning for the future? We can provide critical design and budget
information. |
Click here
to contact Irrigation Design.
Customer Service
Our Customer Service staff is trained to provide answers to your questions,
take product orders (and tell you what you forgot), timely delivery of products
and technical support (if we don’t know, we’ll find out).
Base Phone No. 800-827-3711
| |
Bart Gowen |
Extension 309 |
| |
Doug Zimmerman
|
Extension 304 |
| |
Peter Michos
|
Extension 307 |
| |
Steve Nickol
|
Extension 341 |
| |
Mike Salamon
|
Extension 306 |
| |
Melissa Zimmerman
|
Extension 326 |
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